We ensure our sevice teams fulfil the agenda by ensuring you can access all our files 24/7 in real time:

• Individual case details
• Payment records
• Reserve changes
• Investigation reports
• Fraud checks
• Supervisory notes
• Case plans

We ensure our charging profile is fair by ensuring:

• We fix our handling charges per claim or per annum
• We do not revert to hourly rates under any circumstances
• We do not charge for cost negotiation
• We do not charge for fraud detection
• We negotiate fixed litigation rates
• We seek risk/reward formulae